Immersive Experience Staff/Guide Barcelona (Internship)

Are you ready to revolutionize the way people experience leisure?

Welcome to IKONO, an innovative concept that’s redefining creativity and imagination across Europe. With seven immersive locations in Madrid, Rome, Barcelona, Budapest, Vienna, Copenhagen, and Berlin, IKONO invites people into eclectic worlds where art, play, and the unexpected collide.

We’re growing fast, expanding our horizons across Europe and beyond. We’re looking for curious, enthusiastic, and people-loving interns to join our team in Barcelona. If you’re eager to learn, grow, and help us bring magic to life, this internship is for you!

Why Join Us?

🌟 Impact: Be part of a game-changing project redefining the leisure industry.

🚀 Growth: We’re here to fuel your ambition with opportunities for professional development.

🌍 Culture: Thrive in a vibrant, international team that’s all about collaboration and creativity.

📍 Location: Work from our Barcelona venue in the shopping centre Las Arenas.

Internship details (ideally but we're open to hear your availability!)

• 6-month internship, 20-30 hours per week, at IKONO Barcelona.
• Working hours: 5-6 hours daily, 5 days in a week with rotative schedules from Mon-Sun 10:00-14:00 / 15:00-20:00

What’s Next?

• Step 1: Chat with our Recruitment team to kick things off.
• Step 2: Dive into a technical interview with the Store Manager.

What’s Your Mission?

As an IKONIC Intern, you’ll be an integral part of the on-site team, ensuring every visitor feels welcome and leaves with a smile. You'll help create an engaging, smooth, and safe experience for everyone stepping into our immersive world.

What You’ll Do:

• Welcome and guide guests through their IKONO journey
• Support with ticket sales and reservations (both online and in-person)
• Assist at the venue store stand and manage basic restocking
• Provide information and answer guest inquiries via email or phone
• Help with maintenance checks to ensure top-notch conditions of the space
• Monitor and assist during the exhibition route
• Contribute to small fixes or setups to keep the experience flawless

What Makes You a Great Fit:

• Friendly, proactive, and service-minded.
• Strong communication skills in English, Spanish and Catalan!
• Team-oriented and eager to learn.
• Comfortable with flexible schedules and physically active tasks (e.g., walking, bending, lifting light items).
• Bonus points if you have any previous customer service experience or are familiar with cash handling.

IKONO is committed to building an inclusive, inspiring workplace where everyone feels valued and empowered. Our values?

🚀 Ci penso io, "I’ll handle it!" We do what needs to be done. It’s about initiative, proactive problem-solving, ownership mentality, and acknowledging mistakes.

💡 There’s always a way, We don’t have problems; we face challenges and always look for creative solutions. It’s about creativity, optimism, and taking risks.

🤝 Create with kindness, We never forget that people come first. We’re empathetic and support each other. It’s about collaboration, empathy, and recognition for hard work.

🔥 Live your legend, Match your ambition with opportunity, fulfilling your potential with us. It’s about goal focus, flexibility, gratitude, and continuous learning!

If you're ready to help us creating unforgettable experiences, apply now with your CV in English and let your expertise shine!

📝 Please note that applications submitted in any language other than English will not be considered